Rasa Company Blog

Recipes for Building Conversational AI Teams

Posted by Karen White on Aug 14, 2020 10:38:55 AM

Building AI assistants requires a blend of skills: software engineering, deep knowledge of the user, writing and UX design, and data science.  Product teams that build conversational AI software share some similarities with traditional software teams, but there are also important differences. You’ll need a solid background in backend development and DevOps, but also expertise in conversation design and machine learning.

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Topics: Conversational AI

Conversation-Driven Development

Posted by Alan Nichol on Jul 17, 2020 4:02:37 PM

Originally published May 7, 2020 on the Rasa Developer Blog.

I’ve been looking for a name that describes our approach to building conversational AI. The challenge with building great AI assistants is that it’s impossible to anticipate all the things your users could say. But the opportunity is that in every conversation users are telling you—in their own words—exactly what they want.

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Topics: Conversational AI

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